Sizes and trying an oil

Can I try an oil before buying a larger size?

Yes. Sample sizes are offered so you can experience an oil before committing to a larger size. Choose the size on each product page.

What sizes and bottles are available?

Sizes and bottle styles vary by oil. Each product page lists the options available for that oil, such as a sample vial or a larger bottle.

Shipping

Do you ship internationally?

Yes. International shipping is $25 to Canada, $35 to the UK and $70 to Dubai.

Who pays customs duties and taxes?

Orders shipped outside the US may be subject to import duties and taxes set by the destination country. If assessed, they are the customer's responsibility, in addition to the shipping cost. Abu Oud cannot predict or control these charges.

Can my billing and shipping details differ on an international order?

No. For international shipments, your billing and shipping information must be the same.

Returns

Can I return or exchange an oil?

Aromatics cannot be returned or refunded, to protect their quality. That is why sample sizes are offered: so you can try an oil before choosing a larger size.

Wholesale and contact

Do you sell wholesale?

Yes. Email customercare@abuoud.com with what you are interested in, and you will receive a customised quote within 48 hours.

How do I get in touch?

Use the contact page, or email customercare@abuoud.com.